Receptionist



Location
Kuala Lumpur Bangsar
Job type
Contract 2 vacancies
Job level
Executive MYR 1,800 - 2,800 per month
Job Specialisation

Customer Service Customer Relationship Management

Customer Service Face to Face Customer Service

Required qualifications
Bachelor's Degree, Diploma in Management
Required skills
Able to speak fluently and write in English and Ba
Required languages
Bahasa Malaysia, English
Job Closed
30-Aug-2020

About Us

Experience & professional in multi sports business management that aiming to expand globally for the development of younger generation in Malaysia.



General Purpose

Attend to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to the general public, clients and customers.

  • Serves visitors by greeting, welcoming, and directing them appropriately.

  • Notifies company personnel of visitor arrival.

  • Informs visitors by answering or referring inquiries.

  • Directs visitors by maintaining employee and department directories.

  • Maintains security by following procedures, monitoring logbook, and issuing visitor badges.

  • Keeps a safe and clean reception area by complying with procedures, rules, and regulations.

  • Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

  • Contributes to team effort by accomplishing related results as needed.

  • Answer telephone, screen and direct calls. 

  • Take and relay messages.

  • Provide information to callers.

  • Greet persons entering organization.

  • Direct persons to correct destination.

  • Deal with queries from the public and customers.

  • Ensure knowledge of top management & staff movements in and out of organization.

  • Monitor visitor access and maintain security awareness.

  • Provide general administrative and clerical support.

  • Prepare correspondence and documents.

  • Receive and sort mail and deliveries.

  • Schedule appointments.

  • Maintain appointment diary either manually or electronically.

  • Organize conference and meeting room bookings.

  • Co-ordinate meetings and organize catering.

  • Monitor and maintain office equipment.

  • Control inventory relevant to reception area.


 

Receptionist Qualifications / Skills:

 

 

  • Telephone Skills

  • Verbal and written communication skills

  • Listening

  • Professionalism

  • Customer Focus

  • Organization

  • Informing Others

  • Handles Pressure

  • Supply Management

  • Professional personal presentation    

  • Customer service orientation   

  • Able to speak fluently and write in English and Bahasa Malaysia
     

    Education, Experience, and Licensing Requirements:

  • University/college Diploma / Degree is an asset

  • Familiarity with phone systems

  • Previous experience with Microsoft Office software preferred

  •  
  • Information management

  • Organizing and planning

  • Attention to detail

  • Initiative

  • Reliability

  • Stress tolerance

  • Flexible working hour


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Reg. number
1268895-M

Industry
Others
Working Hours
Mon-Fri 10:00am-6:00pm,Sat 10:00am-2:00pm

Benefits
Medical, Sports, Training Course, Insurance & Related Claims, Transportation
Website
Facebook fan page