Job Description

 

• Provide support to customers and field staff and to ensure smooth running of Company operations.
• To be the first line contact for customers by handling inbound and outbound telephone calls.
• Respond promptly to customers’ inquiry. Respond via telephone and in writing to customers’ request for information in clear and understandable manner.
• Provide customers with accurate information or reports by retrieving information from heat system, hard files, manual and directories.
• Provide administrative support and other general administrative tasks that may be assigned from time to me.

 

Job Requirement

 

• SPM holder/ Certificate, Diploma, Advance/Higher/Graduate Diploma in any discipline
• Familiar with Call Centre System/Helpdesk is an added advantage
• Preferably with 1 year working experience.
• Fresh graduate or with some relevant working experience is encourage to apply
• Computer literate and proficient in Ms Office applications
• Able to communicate in Bahasa Malaysia and English
• Good interpersonal and communication skills
• Customer orientated and pleasant personality
• Position available on contract basis 
• Able to work on Shift work manner

Working Hours:

Morning Shift 8:00am – 5:00pm

Afternoon Shift 11:00am – 8:00pm

Working day:                    

Monday – Sunday (Rotation for Saturday & Sunday)

 

Company Description

ExecTalents is a licensed recruitment Agency in Malaysia, which provides high calibre candidates for office support and office professional roles. With a combined years of experience, ExecTalents has evolved through innovation, service excellence, passion and a strong belief in our core values.

More jobs available, please visit www.exectalents.com or contact Elaine for further info. Email resume : elaine@exectalents.com or hp 012-3110418