Job Description

Provide administrative support for the Call Center Be a team player contributing to knowledge and support Produce all reports required and listen to call records for quality improvement Review all analysis provided by the team and recommend action plans Ensure that Management is kept up to date with the status of the call center. Prepare an overview of operation performance presentation on a monthly basis Provide assistance and support for all adhoc request and ensure completion within timeline given Completes special projects as assigned by Management

Job Requirement

Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field. At least 5 year(s) of working experience in the related field is required for this position. Applicants must be willing to work in Cheras. Preferably Senior Executives specializing in Customer Service or equivalent. 2 Full-Time positions available. Good in Microsoft office applications. Good in both spoken and written Bahasa Malaysia and English. 5 working days a week Must posses own transport

Company Description

Takashimaya Marketing Sdn. Bhd. ("TKS") was incorporated in 1997 by a group of young entrepreneurs. From a humble beginning of just 3 staffs, it has grown to more than hundreds strong team in less than 2 years.

Takashimaya is an innovative organization committed to marketing and nurture new technology in vehicle accessories products as well as consumer products through a team of well-trained marketing and technical personnel. The company has assembled a team of senior Managers each with a minimum of 10 years experience in marketing and supporting such products to ensure our high products quality and service excellence. The company provides specialized GPS and communications products and services for customers by leveraging core technologies, unique technical expertise, innovative engineering approaches, a strong work ethic, and high standards of excellence.