Credit Control Manager (RM8k)
Sara Beattie MDC Sdn Bhd - Selangor, Malaysia
Job Description•Ensure all customers’ credit and billing problems are actively and aggressively solved in a timely manner. •Interface with major and medium size customers to resolve credit and billing problems. •Handle complaints from Customers, investigate and draft suitable replies and ensure improvements are implemented to address problem areas. •Ensure invoices and/or airway bills are retrieved on request and sent to customers. •Ensure special billing requests by customers are met, e.g. costing, shipper reference, etc. •Provide training for different departments as per assignment from Training Department •Work together to ensure that billing adjustments are prepared. •Ensure that credit terms offered by the Sales Team are aligned to company policy. •Ensure implementation and compliance of credit and billing policies and procedures. •Analyse collection trends to provide accurate and timely forecast for cash flow planning. •Perform credit and financial analysis on new and existing Customers in order to institute credit limits and terms. •Research unallocated cash for posting to debtor ledger. •Maintain efficient records of collection activities. •Initiate credit suspension for delinquent accounts so as to minimise bad debt expenses in consultation with the Credit Control & Collection Manager. •Ensure the timely dispatch of reminder letters. •Resolve billing discrepancies within 24 hours. •Participate in systems development for Account Receivables and Billing. •Build up comprehensive credit data on major Customers and provide feedback to Management •Develop a high performance service culture within the functional department. •Plan, organize and direct and efficient and effective functional department. •Develop IKOs/KPIs with team members and monitor individual performance. •Consult performance appraisal. •Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets. •Identify training needs and opportunities to develop a highly skilled functional department.
Job Requirement•Diploma or equivalent. •3-5 years relevant experience preferably in the Express or Logistics industry. •1-2 years supervisory experience (preferable). •Credit analysis and debt collection skills. •Legal skills (preferable) •Software skills (Word, Excel, PowerPoint, etc.). •Communication skills (English and local language), spoken and written. •Financial accounting knowledge (preferable)
Company DescriptionSara Beattie Management Development Centre, acquired as a special purpose vehicle for the purpose of running and managing a college by The Sara Beattie Group. The Sara Beattie Group is well established in Hong Kong and has over 40 years of experience in the education industry. The Sara Beattie Group, which is based in Hong Kong, is a household name that is synonymous with administrative professional training in Hong Kong, the Asian hub for international business. The Group offers Corporate Training, English and Management Development for top companies and Test Preparation for entry to Ivy League Colleges and Universities. The name “Sara Beattie” has become a much respected institution in Hong Kong since 1964 for its placement and training services. Mrs. Sara Beattie, an entrepreneur based in Hong Kong for more than 40 years, has established a number of business in Hong Kong, including colleges, training and placing from staff to management. Her company has offered corporate training in China for the last 20 years.
Additional Job Information
Posting Date: 09 Jul 2010
Closing Date: 25 Jul 2010
Employment Type: Permanent
No. of Vacancies: 1
Sara Beattie MDC Sdn Bhd
B-11-02, Level 11, Block B East, PJ8
No. 23, Jalan Barat, Sek 8
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