Order Management Executive- Section 14, Petaling Jaya



Location
Selangor Jalan Semangat, Jalan 13, Jalan 14, Jaya 33
Job type
Permanent 1 vacancy
Job level
Executive Salary undisclosed
Job Specialisation

Administration & Office Support Document Control & Records Management

Customer Service After Sales Support

Customer Service Customer Relationship Management

Manufacturing & Supply Chain

Required qualifications
Diploma
Required skills
sales coordination,order processing,order management,customer support,stock,inventory,CRM,sap
Job Closed
10-Dec-2017

About Us

DRAMONA Management Services Sdn Bhd is where your search ends and your career begins. We help skilled professionals reach their work and career goals by opening doors to the right  contract and permanent positions.



 

DRAMONA Management Services Sdn Bhd is where your search ends and your career begins. We help skilled professionals reach their work and career goals by opening doors to the right contract and permanent positions.

Our Client, involved with Office Automation (OA), Image Information Products and Total Colour Solutions industry with 14 branches throughout Malaysia. is looking for dynamic individuals with drive and enthusiasm to take up a challenging career as :

 

 

Position Order ManagementExecutive- Jalan 13 Petaling Jaya

 

 

 

RESPONSIBILITIES:

  • Responsible for managing the sales orders, returns and domestic stock transfer process for accuracy and completeness.
  • To liaise with sales and cross function departments for sales coordination and operational activities.
  • To process and coordinate sales order from initial order receipt until final delivery, verification of documents and invoices.
  • To keep track and monitor of order status at all times to ensure order accuracy and on time delivery with high service level.
  • Initiate, develop and carry out complete sales ordering procedures, documentation or any internal procedure which is in compliance with company quality systems.
  • Manage and resolve internal / external queries relating to order status and customer account issues.
  • Handle customer enquiries and complaints with urgency, immediately refer issues / decision requiring higher -level discussion or approvals to relevant personnel while maintaining customer’s satisfaction.
  • Ensure all processes are in compliance with Company’s procedure and guidelines.
  • Performs any other related duties as and when directed by superior.

 

REQUIREMENTS:-

 

  • Diploma/Degree in Business Administration/ Management or its equivalent.
  • Minimum 3 years’ experience in relevant industries.
  • Has to be well versed with relevant modules in SAP & CRM.
  • Conceptualize improvement program in OM to help increase customer satisfaction and reduce inventory holding.
  • Proven ability to deal with all levels of associates and customers, both internally and externally.
  • Excellent written and communication skills.
  • Mature and able to work independently with minimum supervision.

 

 

Salary offer : Depending on working experience & qualification

Working Hour : 8.30am -5.30pm (Monday-Friday)

___________________________________________________________________

Interested applicants can apply online “Quick Apply” with full resume and salary details to:

DRAMONA Management Services Sdn Bhd (757277U)

Tel :03- 80827758 / 016-2850922 (whatsapp)

Email: [email protected]/ [email protected]


SAFE JOB SEARCH
There is no need to provide payment or bank account details to any person or organisation when applying for a job.

Reg. number
757277U

Industry
Consulting
Working Hours
9.00am -6.00pm (Monday-Friday )

Facebook fan page